Science World Purchase Policies

Tickets, Memberships and Gift Cards

  • All prices are subject to tax and may change without notice.
  • A $2.50 + tax fee will be applied to all online refunds and exchanges.
  • Purchases are valid only for the date selected.
  • Refunds must be credited back to the same credit card account as the initial purchase.
  • Refunds for purchases made by gift cards will have the credit returned back to the gift card.
  • Promotional rates (i.e. Early Bird rates), may not be honored for exchanges made after the promotional dates.
  • Refunds and exchanges may be available by contacting the Sales (604.443.7500) or Membership (604.443.7510) departments.
  • Restrictions apply to add-ons for Science World Memberships. Contact our Membership department (604.443.7510) for details.

Courses and Camps

Policies

Science World reserves the right to refuse admission or dismiss any participants from any program in order to ensure the safety and enjoyment of fellow participants. We reserve the right to move program attendees to an age-appropriate program. English communication skills are essential. To be accepted, applications must be submitted with all information complete and with full payment.

Cancellations, Withdrawals and Refunds

  • Science World reserves the right to cancel a program by Monday at 3pm one week prior to the start date. In such cases, all fees for a cancelled program will be refunded, or participants will be given the option of joining another program week.
  • There are no refunds given in the two-week period prior to the first day of the program, or at any time during the program.
  • Pro-rated refunds are not available for days absent or for any other reasons, including injury or illness.
  • All refund requests made in advance of the two weeks before the start of the program must be submitted in writing and will be subject to a $25 administrative fee per cancellation.
  • Changes to dates will also be subject to a $25 fee.
  • Refunds must be credited back to the same credit card account as the initial purchase.
  • Refunds for purchases made by gift cards will have the credit returned back to the gift card.
  • Refunds, exchanges and cancellations are done through the Science World Membership department (604.443.7510).

Punctuality

Science World is not responsible for children before or after a program's run time. There will be a $25 late pick-up fee with a 10-minute grace period. Repeated late pick-up will result in cancelled participation without refund.

Privacy

Science World British Columbia protects your personal information and adheres to all legislative requirements with respect to privacy. We do not rent, sell or trade contract information. The information you provide will be used to deliver services and keep you informed. If you wish to have your personal information deleted, please contact us by phone at 604.443.7510 or by email at [email protected]

Photos and videos taken during the camp are used for Science World promotional materials, publications and advertisements. Parents may request no photos or videos be taken of their children.