Last updated: May 13, 2026
About Science World
Science World is a charitable non-profit and science centre based in Vancouver, BC that
engages learners across the province in STEAM (science, technology, engineering, art & design and math).
Visitors to our iconic geodesic dome explore interactive, hands-on exhibits and galleries that nurture their process of discovery and inspire connection with their natural, physical and built environments. Participants in our outreach programs—students, teachers and families in every region of BC—access the experience of Science World through both traveling and livestream science shows, as well as weekly afterschool STEAM mentorship. At Science World, we inspire the next generation of problem solvers, world changers and nerds.
Commitment to privacy
Science World is committed to protecting the privacy of individuals and ensuring compliance with applicable privacy laws in British Columbia, including the Personal Information Protection Act (British Columbia). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us.
By using our website, you consent to the practices described in this policy. Science World is responsible for personal information under its control. We have designated a Privacy Officer who is accountable for compliance with this policy and applicable privacy laws. See “Contact Us” below for ways to reach out to us regarding this privacy policy.
Information We Collect
We collect personal information only for purposes that are reasonable and necessary for our operations. This may include:
- Contact information (such as name and email address)
- Information related to transactions (e.g., bookings, program registrations)
- Technical and usage information (e.g., IP address, browser type, pages visited)
- Any other information you voluntarily provide
Tracking Technologies (Including Google Tag Manager)
Our website uses tracking technologies to better understand how visitors interact with our content and to improve our services and communications.
We use Google Tag Manager, a tag management system that allows us to deploy and manage various tracking tools on our website. Google Tag Manager itself does not directly collect personal information; however, it enables other tags and scripts that may collect information about your interactions with our website.
Tracking technologies used on our website may include:
- Analytics tools to measure website usage and clicks from our newsletter (e.g., Google Analytics, Pardot)
- Marketing and advertising tools to help us understand the effectiveness of our campaigns and reach relevant audiences (e.g., TikTok Pixel, Meta/Facebook domain verification)
- Safety, Security and Performance tools (e.g., Cloudflare proxy)
Through these technologies, we and our third-party service providers may collect information such as:
- IP address
- Device and browser information
- Pages visited and actions taken on our website
- Referring websites or sources
Some of these tools may involve the use of cookies or similar technologies and may result in information being transferred to and stored on servers outside of Canada, including in the United States, where it may be subject to access under local laws. We use this information to:
- Analyze and improve website performance and user experience
- Measure the effectiveness of marketing campaigns
- Deliver more relevant content, which could include advertising
Where required by applicable law, we obtain your consent before enabling non-essential tracking technologies. You can always manage your preferences by:
- Adjusting your browser settings to block or delete cookies
- Using available consent management tools on our website (where applicable)
- Opting out of certain tracking services through third-party tools (e.g., ad settings provided by platform providers)
For more information on how these third-party providers handle personal information, please review their respective privacy policies.
Consent
We collect, use, and disclose personal information with your consent, except where permitted or required by law. Consent may be:
- Express (e.g., subscribing to a newsletter)
- Implied (e.g., providing information to complete a transaction)
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us (see “Contact Us” below).
Use of Personal Information
We use personal information only for the purposes identified at the time of collection or as otherwise permitted by law, including:
- Providing services, programs, or transactions you request
- Communicating with you (e.g., newsletters, updates, receipts)
- Improving our website, programs, and user experience
- Meeting legal and regulatory requirements
We will not use your personal information for new purposes without obtaining further consent where required. We do not sell or rent personal information.
Email Communications and Anti-Spam Compliance
If you subscribe to our communications, you may receive emails in accordance with the Canada's Anti-Spam Legislation. You can unsubscribe at any time by using the link provided in our emails or contacting us directly by emailing [email protected]
Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance user experience and collect information about site usage. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
Disclosure of Personal Information
We do not sell or rent personal information.
We may share personal information with trusted third-party service providers (e.g., payment processors, email service providers) only as necessary to deliver our services. These providers are required to protect personal information and use it only for the purposes for which it was disclosed. We may also disclose information:
- As required by law
- To protect our legal rights
- In connection with an investigation or legal proceeding
We may share aggregated, non-identifiable information for reporting or analytical purposes.
Payment Processing
We do not store financial or credit card information. Payments are processed securely by third-party providers (such Repay or Global Merchant Services) which have their own privacy policies and security practices.
Safeguards
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, use, disclosure, or loss. However, no method of transmission over the internet is completely secure. While we take appropriate precautions, we cannot guarantee absolute security.
Retention of Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to meet legal or regulatory requirements.
Access and Correction
You have the right to request access to your personal information and to request corrections if it is inaccurate or incomplete, subject to limited exceptions under applicable law. Requests can be made by contacting us (see “Contact Us” below).
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “last updated” date. Continued use of our website constitutes acceptance of those changes.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please email: [email protected] with the Subject line: For attention of Privacy Officer