Membership FAQs
How can I become a member?
It's simple! You can purchase a membership on our website or in-person at the membership desk.
Note: Science World does not sell memberships through third-party vendors. Please beware fraudulent offers from online vendors or social media accounts.
When does my membership activate?
Your membership begins on the day of purchase.
Does the whole family have to be present to set up the membership?
We can sign up your family without them present. They can take their photos for their membership card on their next visit.
Who can go on a family membership?
A family membership consists of two adults and up to four children (depending on family membership type) living in the same household.
Can I add extra people to my membership?
You're permitted one extra adult/senior add-on for a couple membership, up to two additional adult/senior on a family membership with two children, and two extra people (child/youth/senior/adult) on a family membership with four children.
Can I do an add-on at a later date?
Yes, you can. Add-ons are pro-rated (min.$49).
What relationship status do adults need to qualify for a couple or family membership?
Adults can have any relationship (i.e. father-son, friends, spouses, siblings etc.).
But please note that if two friends or siblings go on the membership, their spouses are not eligible to be add-ons.
Can someone else use my membership card, or is only the person on the card allowed to use it?
All Science World memberships are non-transferable and only the named person can use the card. Members who do not adhere to this policy risk having their memberships cancelled without refund.
Please note: Staff reserves the right to request photo ID of the membership holder.
I know children 2 and under are free, so what happens when my child turns 3 years old?
When your child turns 3 years old you will be required to upgrade your membership to include your 3-year-old. Cost to upgrade varies per membership type, please email our team at [email protected] if you have any questions.
When will my membership expire?
Your membership always expires at the end of the month the following year for 1-year memberships or in two years for 2-year memberships. For example, a membership purchased on November 14, 2026 will expire November 30, 2027.
When will I receive my membership card?
Science World membership cards have gone digital, so our team will gladly assist you with setting up your new digital membership card on your next visit.
How many guest passes do I get?
You will receive one single-use e-voucher guest pass for a 1-year membership, and two single-use e-voucher guest passes for a 2-year membership. Free memberships (e.g. Super Science Club) do not receive a guest pass.
How do I redeem by guest pass(es)?
Your guest pass(es) are linked to your membership account. You can redeem them in-person by bringing your guest with you through admissions, or you can access your pass(es) in your online account and email them to your guest to use on their own.
Where do I check-in when I visit Science World?
To check-in, you will line-up in the Science World members line, which is located at the end of our Admissions counter.
What happens if I forget my phone/digital membership card?
If you forget to bring your digital membership card, we can search your name in our database using your photo ID.
When can I visit Science World?
Science World is typically open 7 days a week from 10am – 5pm and ready to ignite curiosity and wonder through our galleries and exhibits for our valued members. As a member, you can enjoy early access to the dome at 9:30am every day!
Please read through our health and safety guidelines to learn what to expect during your visit to the dome.
By supporting your local science centre through the purchase of a membership, you can receive free admission to other science centres and museums worldwide through the ASTC Travel Passport Program and CASC Reciprocal Admission Agreement. Some restrictions may apply.
ASTC Reciprocal Admission Restrictions:
As a member of an institution that participates in the ASTC Travel Passport Program, you are eligible for benefits such as free General Admission when you travel outside your local area to other participating institutions.
These benefits DO NOT include free or discounted admission to special exhibits, planetarium, and large-screen theatre presentations, nor do they include museum store discounts and other benefits associated with museum membership unless otherwise stated.
Please contact the science centre or museum you plan to visit to find out what you are entitled to.
CASC Reciprocal Admission Restrictions:
The reciprocal agreement entitles science centres and museum membership holders to General Admission (at no addition cost) when they visit other participating institutions across Canada.
To benefit from the reciprocal admission agreement at a participating science centre or museum, the consumer must live more than 150km from the centre they wish to visit. The Admissions staff reserve the right to request photo ID and proof of residence for the agreement to apply.
Please contact the science centre or museum you plan to visit to find out what you are entitled to.
Who can I take with me for free?
ASTC Reciprocal Admission Restrictions:
Individual Memberships – only the named cardholder receives reciprocal admission
You & Me, Couple, Family Memberships – named cardholders to a maximum of 2 adults and 4 children.
CASC Reciprocal Admission Restrictions:
Each participating science centre or museum has its own membership structure. For example, some family memberships consist of 2 adults and 2 children while others consist of 2 adults and 4 children.
Please contact the science centre or museum you plan to visit to find out what you are entitled to.
As a member, you can enjoy special member pricing for admission to select programs, workshops, and select world-class feature exhibitions.
Summer Camp registration is only available online. Members receive specialty rates as well as early registration to our summer camps. Camp spaces are limited; membership does not guarantee a spot.
Here's how you can access your member’s rate online:
- Create your online member account. You'll need your membership’s primary contact’s last name, postal code, and membership number.
- If you already have a member account, please sign in before you book your visit to access member rates.
- Online registration and member rates are only available for those named on the membership account.
- If you have any issues with account set-up, please contact our team at [email protected]