How long will it take to activate my Membership?
It will take up to 48 hours for your Membership status to be activated.
Does the whole family have to be present to set the Membership up?
No, they do not. We can sign them up without them needing to be present. They can take their photos for their Membership card on their next visit.
Who can go on a Family Membership?
A Family Membership can be any two adults and up to four of their own children.
Can my Family Membership include my niece/nephew/friend's child?
Unfortunately no, unless the legal guardian of the child is already on the Membership.
Can I add extra people to my Membership?
You are permitted one extra adult/senior add-on for a Couple Membership, and two extra people (child/youth/senior/adult) on a Family Membership.
Can I do an add-on at a later date?
Yes, you can. Add-ons are pro-rated (min.$25).
What relationship status do adults have to have to be on a Couple Membership or Family Membership?
The adults can have any relationship (ie: mother-daughter, friends, spouses, sisters etc.).
But please note that if two friends or siblings go on the Membership, their spouses are not eligible to be added as add-ons.
Can someone else use my Membership card, or is only the person on the card allowed to use it?
All Science World Memberships are non-transferable and only the person listed on the card can use the card.
I know children 2 and under are free, so what happens when my child turns 3 years old?
When your child turns 3 years old you will be required to upgrade your Membership to cover that child for a pro-rated fee (min. $25).
When will my Membership expire?
Your Membership always expires at the end of the month the following year for 1-year Memberships or in two years for 2-year Memberships.
When do I get my Membership card?
You can get your Membership card anytime during our regular hours of operation, and your card is printed right away at our Membership counter.
How many guest passes do I get?
You will get one guest pass for a 1-year Membership, and two guest passes for a 2-year Membership. The passes are physical coupons that are the size of a standard business card.
What happens if I lose my guest pass(s)?
Unfortunately, we cannot replace any misplaced guest passes. Please make sure you keep your passes in a safe place.
Where do I check-in when I visit Science World?
To check-in, you will line-up in the Science World Members line, which is located at the end of our Admissions counter.
What happens if I misplaced my Membership card?
If you have misplaced your Membership card, we can issue a replacement for a fee of $1 plus tax per card.
What happens if I forgot to bring my Membership card?
If you forgot to bring your Membership card with you, we can search your name in our database using a piece of I.D. with your name.
Science World is open 7 days a week from 10 am — 5pm and ready to ignite curiosity and wonder through our galleries and exhibits for our valued Members. As a Member, you can enjoy early access to the dome at 9:30am every day! Read through our health and safety guidelines to learn what to expect during your visit to the dome.
Science World Members are strongly encouraged to book tickets before arriving as walk-up tickets are limited and subject to availability. Here's how:
- Create your online Members account. You'll need your Membership’s primary contact’s last name, postal code and Membership number.
- If you already have a Members account, please sign in before you book your visit to access Member rates.
- Once logged in, select the “Members Early Access” ticket option on the right-hand side to book Members-only time slots.
- Children ages 2 and under get in free.
- If you would like to bring non-members with you, it is recommended that they also book in advance.
- If you would like to redeem a guest coupon, please contact our team at [email protected] to set up the reservation.