Membership FAQs

How long will it take to activate my Membership? 

It will take up to 48 hours for your Membership status to be activated. 

Does the whole family have to be present to set the Membership up?

No, they do not. We can sign them up without them needing to be present. They can take their photos for their Membership card on their next visit.

Who can go on a Family Membership?

A Family Membership can be any two adults and up to four of their own children.

Can my Family Membership include my niece/nephew/friend's child?

Unfortunately no, unless the legal guardian of the child is already on the Membership.

Can I add extra people to my Membership?

You are permitted one extra adult/senior add-on for a Couple Membership, and two extra people (child/youth/senior/adult) on a Family Membership.

Can I do an add-on at a later date?

Yes, you can. Add-ons are pro-rated (min.$25).

What relationship status do adults have to have to be on a Couple Membership or Family Membership?

The adults can have any relationship (ie: mother-daughter, friends, spouses, sisters etc.).

But please note that if two friends or siblings go on the Membership, their spouses are not eligible to be added as add-ons.

Can someone else use my Membership card, or is only the person on the card allowed to use it?

All Science World Memberships are non-transferable and only the person listed on the card can use the card.

I know children 2 and under are free, so what happens when my child turns 3 years old?

When your child turns 3 years old you will be required to upgrade your Membership to cover that child for a pro-rated fee (min. $25).

When will my Membership expire?

Your Membership always expires at the end of the month the following year for 1-year Memberships or in two years for 2-year Memberships. 

When do I get my Membership card?

You can get your Membership card anytime during our regular hours of operation, and your card is printed right away at our Membership counter.