At Science World, we are committed to improving your experience within the building, and we strive to make a visit to TELUS World of Science accessible and enjoyable for everyone. We love to hear from our visitors about how we can make your experience even better.
For details on our many accessibility features and options, continue reading.
What's a visit to Science World like for someone with autism or other sensory-processing differences? We have self-paced exhibits, options for managing levels of exposure to stimuli, and a variety of areas where visitors can take a break from activity and have a calmer sensory experience. If you require the use of a quiet space during your visit, please speak with a staff member for assistance. Read about the experience and options from the visitor’s point of view in our storybook, created in partnership with the Canucks Autism Network.
Sensory-Friendly Mornings are inclusive events for individuals and families living with neurodiverse or accessibility needs. Guests can enjoy Science World exhibits in a comfortable, welcoming, and less-crowded environment.
For those sensitive to noise, Science World has a limited number of noise-cancelling earmuffs. These are available to borrow, free of charge, on a first-come, first-served basis. A piece of ID must be left as collateral until the earmuffs are returned.
There are six wheelchair-accessible spaces in the parking lots. These are available on a first-come, first-served basis, and are located in the lots to the north and south of Science World at TELUS World of Science. Ramps are available to reach the sidewalk.
Automated Entry and Exit Doors
Science World has button-operated automated entry doors and a fully automatic exit door.
Aides’ and Caregivers’ Discount
One adult aide or caregiver supervising one visitor with disabilities receives a complimentary daytime General Admission (1:1 ratio). OMNIMAX® films are still subject to the upgrade fee.
Community Pass Program
Accredited local not-for-profit organizations may apply for Science World's Community Pass Program. This program, which offers booklets of steeply discounted tickets, allows organization members/clients with financial challenges to visit TELUS World of Science and enjoy the many exciting exhibits and activities. Learn more.
The structural limitations of our OMNIMAX® theatre mean that the wheelchair seating is located in the front row, requiring visitors in wheelchairs to look up, which can negatively impact their viewing experience. Therefore, we offer complimentary OMNIMAX® film tickets to visitors in wheelchairs.
Wheelchairs and Strollers
Science World has a limited number of wheelchairs and strollers available to borrow, free of charge, on a first-come, first-served basis. A piece of ID must be left as collateral until the wheelchair or stroller is returned.
On rare occasions, medical devices such as pacemakers, hearing aids, and insulin pumps could be affected if visitors directly interact with some of our live-demonstration equipment. Our presenters will provide warnings to ensure that visitors who could be affected do not interact with these devices.
Please feel free to contact us at email@example.com if you have questions about any equipment.
Ramps and Elevators
Science World has ramps that allow access to the first- and second-floor galleries, as well as to the OMNIMAX® theatre on the fifth floor. There are also two elevators. The elevator in the Connection Zone (near the lobby) runs between the first and second floors, while the one by Centre Stage runs between the first, second, and fifth (OMNIMAX®-level) floors.
Science World welcomes trained service animals accompanying visitors with disabilities. Upon arrival, please identify your service animal to our Admissions staff.
All public washrooms at Science World are equipped with baby-change facilities. All washrooms except for those on the OMNIMAX® ramp are wheelchair-accessible. An adult-change table is available in our First Aid room. Please ask a staff member or volunteer to contact First Aid if you would like to access this room during your visit.
We encourage visitors to use the facilities that make them feel most comfortable. We currently offer gender-neutral, accessible family restrooms in the following locations:
- Atrium, first floor
- BodyWorks Gallery, second floor
- Wonder Gallery, second floor
- OMNIMAX® area, fifth floor
Questions? If you would like more help in planning your visit, please contact our Information Desk at 604-443-7440. If you need assistance of any kind during your visit, simply ask a Science Facilitator (wearing a blue Science World shirt) or a Volunteer (wearing a purple Science World vest).